Tidio Copilot - AI-Powered Chrome Extension for Support Teams

Boost your customer support efficiency with Tidio Copilot - a free Chrome extension that enhances your team's response times without changing platforms. Seamlessly overlay it on tools you already use like Gmail, Zendesk, Intercom, and Gorgias.

Copilot provides AI-suggested replies based on your prior interactions and customized knowledge sources like your FAQ pages or help center. No switching apps, no retraining staff—just instant productivity.

Key Features

💡 Instant AI Suggestions: Get real-time reply recommendations tailored to your knowledge base and past conversations.
🔌 Plug-and-Play Integration: Works directly inside Gmail, Intercom, Zendesk, and Gorgias without platform migration.
🔐 Top-Tier Security: Built using Claude AI by Anthropic, with encrypted data handling and full GDPR/CCPA compliance.
⚙️ Custom Knowledge Input: Train Copilot using your FAQ pages, product manuals, or website for brand-aligned messaging.
💰 100% Free: No subscriptions, no hidden fees—just install and go.

How It Works

Install: Add the free Copilot extension to your Chrome browser.
Create Account: Sign up for a free Tidio account to access full capabilities.
Import Knowledge: Sync your FAQs, support content, or help center data.
Start Using: Review, edit, or use AI-suggested replies with one click during real-time conversations.

Enhance Workflow Without Disruption

Use Copilot right inside your favorite tools. Whether replying via email, live chat, or support tickets, Copilot suggests accurate, on-brand replies—reducing manual typing by up to 30%.

Example replies include:

Shipping questions - "In-stock items will ship right away, while backordered items follow separately."
Product recommendations - "For low-light spaces under $25, we recommend ZZ Plant or Snake Plant."
Quote estimates - "60 total prints would cost approximately $149.94 based on your request."

Enterprise-Grade Data Protection

Your privacy and data integrity are central to Copilot's design. With encryption both in transit and at rest, plus compliance with major privacy laws, you can rely on a secure experience.

Data encrypted via HTTPS and AES standards
Compliance with GDPR and CCPA
Data never used for training outside your account context

Frequently Asked Questions

Is there any cost involved?: No, Copilot is completely free to use as part of the Tidio platform.
Will it work with my current support tools?: Yes! Copilot integrates directly with popular helpdesks like Gmail, Zendesk, Intercom, and Gorgias.
Is this going to replace my agents?: No, it's designed to assist—not replace—your team. Agents can always accept, modify, or ignore suggestions.
How secure is the data?: All data is handled securely using modern encryption and privacy-compliance frameworks.
Can I try it without approval?: Absolutely. Installation and setup can be done by any team member without IT involvement.

Ready to Work Smarter, Not Harder?

Join thousands of support professionals reducing their manual workload with intelligent automation. Tidio Copilot helps you deliver faster, consistent responses without changing platforms.

Add Tidio Copilot to Chrome - It's Free

Part of the Tidio Ecosystem

Copilot is one component of the broader Tidio customer experience suite, trusted by over 300,000 businesses worldwide. Tidio blends automation, live chat, and AI to help businesses grow with less effort.

Learn more about Tidio